PRIVACY POLICY

 

This website is operated by ephemeris. We take your privacy seriously therefore we urge to read this policy very carefully because it contains important information about;

  • Who we are,
  • How and why we collect, store, use and share personal information
  • Your rights in relation to your personal information
  • How to contact us and supervisory authorities in the event that you have a complaint.

Who we are

Ephemeris (‘we’ or us’) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purpose of those laws.

The personal information we collect and use

a) Personal information you provide to us

We collect the following personal information that you provide to use

  • Name,
  • Surname,
  • Email Address
  • Postal address
  • Phone number

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agree that you

  • Shall consent on their behalf to processing of their personal data,
  • Shall receive any data protection notices on their behalf
  • Shall consent on their behalf to the transfer of their personal data abroad

c)Monitoring and recording communications

We may monitor communications such as emails and telephone calls for the following purposes,

  • Marketing
  • Training

How we use your personal information

We collect information about our uses for the following purposes.

Identifying you and managing any accounts you hold with us: contact research, statistical analysis, carryout customer profiling and analyse your purchasing preference.

Who your information may be shared with

We may share your information with;

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

We will not share your personal information with any other 3rd parties

Marketing

We would like to send you information about our products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone or text message.

We will ask whether you like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e on purchase, signing up to newsletter, entering a competition eta). If you do opt in to receive such marketing from us you can opt out at any time (see ; What rights do you have?’ below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Whether personal information has be provided by you, and if so why

No personal information has to be provided by you to us at any time.

How long your personal information will be kept

We will hold personal information for the following  periods:

  • Name and address – 6 years to satisfy UK tax law
  • Age – once your age has been verified by us it will be immediately deleted
  • Email- as soon as the email receipt is sent the email will be deleted

Consequence of our use of your personal information

The consequence to you of our use of your personal information is:

You will be presented with adverts on our site which may match your locality; We will recommend products to you which we feel are most suited to people of your age and sex. We will make automatic decision about whether you qualify for our products.

Keeping your information secure

We have appropriate security measure in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisation measures to keep your information secure.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Indeed, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security of integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out the EEA

We will not transfer your personal information outside of the EEA at any time.

Children and the validity of consent

Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and weather the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.

What Rights do you have

Under the General Data Protection Regulator, you have a number of important rights free of charge. In summary, those include rights to;

  • Fair processing of information and transparency over how we use your personal information.
  • Access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
  • Object in certain other situations to our continued processing of your personal information.
  • Otherwise restrict our processing of your personal information in certain circumstances.
  • Claim compensation for damages caused by our breach of any data protection laws.

Fore further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations.

  • If you would like to exercise any of these rights please:
  • Email, call or write to us
  • Let us have enough information to identify you
  • Let us have proof of any identity ( a copy of driving licence, passport or recent credit card/utility bill)
  • Let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribed in which marketing may still be received while your request is being processed.

Do you need extra help

If you would like this policy in another format (for example: audio, large print, braile) please contact us using the details below

Unit 15, Parham Dr, Eastleigh, SO50 4NU

Changes to the privacy policy

This privacy policy was published on 01/03/2021 and last updated 01/03/2021

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of ant changes.

  • By email if you have opted into receive emails
  • By a notice on the website header or any marketing material

Contacting us

If you have any questions about this policy or the information we hold about you please contact by:

Email: hello@ephemeris.uk